Explore our specialized non-voice BPO services designed to improve accuracy, productivity, and customer satisfaction.
Responding to customer inquiries, complaints, and requests via email in a professional and timely manner.
Providing real-time assistance to customers through live chat, helping resolve issues, answer questions, and guide users through products or services.
Input, update, and manage data accurately, including document verification for finance, healthcare, and legal sectors.
Handling tasks like form processing, transaction processing, and survey processing, often involving the validation and organization of data.
Reviewing and monitoring user-generated content (e.g., social media posts, reviews, comments) to ensure it meets community guidelines and policies.
Converting audio or video content into written text, commonly used for meetings, interviews, and legal or medical recordings.
Managing administrative tasks such as order processing, inventory management, billing, finance, and HR-related activities.
Collecting and analyzing data from various sources to provide insights into market trends, customer behavior, or business performance.